The connect window says the request has expired
The connect window says the request has expired
Connection requests are short-lived. Close the window and click Connect again in the AI app.
The connect page says I'm not in an organization
The connect page says I'm not in an organization
You need to be a member of at least one organization. Create one in the
VoiceAIWrapper app, or ask an admin to invite you, then connect again.
The AI app works in the wrong organization
The AI app works in the wrong organization
Ask “Which VoiceAIWrapper account am I connected as?” to check. To switch,
connect again from the AI app and choose the other organization. The old
connection ends automatically.
Tools stopped working and ask me to connect again
Tools stopped working and ask me to connect again
The connection ended. This happens when someone disconnects it in Connected
apps, you reset your password, you were removed from the organization, or
you didn’t use it for 30 days. Connect again from the AI app.
Claude Code, Cursor or another MCP client can't sign in
Claude Code, Cursor or another MCP client can't sign in
Only ChatGPT and Claude (claude.ai, Desktop and mobile) are accepted today.
See Other MCP clients.
I can't find VoiceAIWrapper in Claude's connectors
I can't find VoiceAIWrapper in Claude's connectors
Search for it under Settings → Connectors → Browse connectors. On Team and
Enterprise plans, ask an owner to allow it for your organization.
The build is taking a long time
The build is taking a long time
Builds usually take a minute or two. Ask the AI app to check the build again.
If it reports that the build failed, ask it to try again; the build picks up
where it stopped and never creates a second agent.
The agent was built but my website wasn't read
The agent was built but my website wasn't read
Some sites block automated reading. The agent was built from the details you
gave. Review its instructions in the VoiceAIWrapper app, or ask the AI app to
update them.
My widget is on the site but visitors can't use it
My widget is on the site but visitors can't use it
Your plan doesn’t include web widgets yet. The widget starts taking visitors
once it does. Check with “What’s left to set up?”
My agent doesn't answer calls
My agent doesn't answer calls
Ask “What’s left to set up for this agent?”. The usual causes are no connected
phone number or no credits. For an outbound agent, calls only start from a
campaign in the VoiceAIWrapper app.
I can't find a call's transcript or the caller's number
I can't find a call's transcript or the caller's number
These are never shared with AI apps. Open the call in the VoiceAIWrapper app.